Good bye dear cup!
It happened so fast; it slipped my grasp, and bam, my favorite coffee cup was on the floor in pieces. While it may seem trivial, it is an apt metaphor for this transitional time of year. It was my cup for twenty years—the perfect weight and shape were part of my...
Conflict Confidence: From Fear to Freedom
Picture this – You are an intense journey that demands everyone brings their best forward but half the leaders are unequipped to deal with conflict. Where does that leave you? It leaves a lot o confusion and mistrust on the team. A recent DDI study revealed that...
Ahhh…Yes! Still Pushing?
Daily, I am keenly reminded… When we push another person, they almost always push back initially. This is a universal principle I’ve studied for over three decades. We label it resistance or conflict. That push can be through direct verbal opposition or...
Dirty Laundry and Clean Insights: Process Wrinkles Exposed
In a world of smart appliances, I sought simplicity. Instead, I tumbled into a spin cycle of process oversights that left me agitated—and it wasn’t just the rinse cycle to blame! In my work, I often point out that conflict isn’t always caused by people but...
Karen Valencic
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