Spiral Question
What do you miss when you hurry? Hurrying causes you to miss things. While not the end of the world if I missed this flower, what if you missed: Hearing an important message from a colleague A warning sign for impending problems The smile of a loved one Appreciation...Spiral Question
What is your intention for the next words you speak, write, or think? Considering your intent before you speak is one of the best ways to: Avoid unintended destructive conflict Clarify your communication Increase understanding for the receiver Even better state...Mastering the Art of Conflict Handout
Mastering the Art of Conflict Handout copy
Ahh…Yes! Communication in a Pothole!
It’s that time of year again when dodging potholes becomes a sport here in Indy – another aspect of ‘March Madness.’ In my little Mini Cooper hitting a pothole really shakes me up! Hitting a communication ‘pothole’ can also shake a person up. Potholes are...
Karen Valencic
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