It happened so fast; it slipped my grasp, and bam, my favorite coffee cup was on the floor in pieces. While it may seem trivial, it is an apt metaphor for this transitional time of year. It was my cup for twenty years—the perfect weight and shape were part of my...
Picture this – You are an intense journey that demands everyone brings their best forward but half the leaders are unequipped to deal with conflict. Where does that leave you? It leaves a lot o confusion and mistrust on the team. A recent DDI study revealed that...
Daily, I am keenly reminded… When we push another person, they almost always push back initially. This is a universal principle I’ve studied for over three decades. We label it resistance or conflict. That push can be through direct verbal opposition or...
In a world of smart appliances, I sought simplicity. Instead, I tumbled into a spin cycle of process oversights that left me agitated—and it wasn’t just the rinse cycle to blame! In my work, I often point out that conflict isn’t always caused by people but...
It’s lovely now. Though, for weeks, I navigated a gauntlet of large machinery every time I left my home – enduring clamorous noise at times necessitating zooming from a tiny remote closet, all while feeling more sensitive than usual due to my mother’s passing. I...
Fifteen days without my phone, most of it in foreign countries, was eye-opening. Literally. Conflict doesn’t always happen with another person; it often happens with events or things. Realizing my phone was gone, and after I secured and shut it down, I admit I cried a...