by karen | communication, Spiral Daily |
How do you open the door to be heard? [vimeo]https://vimeo.com/144913677https://vimeo.com/144913677[/vimeo] Hope you enjoy this imagery! Opening the door includes: Making sure the time is still good – ask! Asking open ended questions first before launching in to...
by karen | blog, communication, conflict, Leadership, performance improvement, teams |
Teams are like a woods. A healthy woods (team) has a variety of species who grow in their strength; the environment encourages their growth and contribution. Even in the winter, as I clear the entanglement of honeysuckle from my woods, I see such parallels to the...
by karen | communication, Spiral Daily |
What happens when you tell someone what to do? One of three things happens, select carefully when you tell someone what to do. He will be happy for the info and go forth and be successful. He will miss out on the opportunity to learn and innovate by thinking through...
by karen | communication |
How many words do you use to communicate? “A good conversation is like a mini skirt – short enough to retain interest, but long enough to cover the subject.” Celeste Headlee’s sister The best questions foster understanding, spark innovation,...
by karen | communication, Spiral Daily |
How do you know if you’ve communicated effectively? The best way is to ask what the person or people understood. Avoid asking ‘right?’ or ‘do you understand?’ Because the answer to those questions is either ‘yes’ or...
by karen | communication, conflict |
What if, your last difficult exchange with another was filmed? What would your rating be? Is it material for a sitcom or drama? Kudos to you if it went well. If not, there are always ‘do overs’! A ‘do over’ is usually well received if it is...