by karen | conflict, Spiral Daily |
How do you Spiral Impact a complainer? Shift the complaint back to him or her with a question, acknowledgement, or both. examples: -for someone complaining about his or her job- “Do you think this organization/position is not a good fit for you?”...
by karen | conflict, Spiral Daily |
How do you ground the energy of anger? Excuse yourself from the situation to regroup Breathe deliberately Move your body – do something physical – get in nature Scream in your car Write Then, identify your fear behind the anger – deal with the fear,...
by karen | conflict, Spiral Daily |
What is the best way to disarm your enemy? this is so Spiral Impact…worth the 3 minutes to listen. Amaryllis Fox a former secret CIA officer offers such great insight. What if you applied this to a person with a different point of view? Develop...
by karen | communication, conflict |
What if, your last difficult exchange with another was filmed? What would your rating be? Is it material for a sitcom or drama? Kudos to you if it went well. If not, there are always ‘do overs’! A ‘do over’ is usually well received if it is...