by karen | blog, performance improvement |
Something unexpected happened at the gym. It was a stair-climbing day for me – the stationary escalator that only a few of us diehards use. As I stepped into my rhythm, I glanced over at a young man on a neighboring machine. He was going full out. He smiled,...
by karen | blog, performance improvement |
Join me for a 10 minute introduction to Spiral Impact! Increase resilence, innovation and collaboration! [vimeo]https://vimeo.com/39938136[/vimeo] Thanks to Thom McKinney for being a great uke!
by karen | blog, conflict, performance improvement |
A lovely white decorative fence graces a curve near my home. At least twice a year a car misses the curve and crashes the fence. For 30 years, I’ve witnessed the repeated repair of this fence. With each incident, I think surely they get the message: not a good place...
by karen | blog, performance improvement |
‘Imagination is the True Magic Carpet.’ Norman Vincent Peale Wishing you a holiday filled with magic and dreams come true…. Whether you gather with friends and family, or spend time alone this holiday season, create some magic by sparking your...
by karen | blog, performance improvement |
High Performance Health Care by Jody Hoffer Gittell The key message of this book is if you improve relational coordination you improve quality and efficiency. Relational coordination is the coordination of work through relationships of shared goals, shared knowledge...
by karen | blog, conflict, performance improvement |
Just because you listen, do you really understand? I listened and heard clearly: “She is a bully.” I thought she must intentionally hurt people. I was wrong. When I spiraled and asked, “What is she doing to earn that reputation?” I learned, she is asking people to...